Gaya APA

Whiteley, R., Hessan, D. (1996). Customer Centered Growth: Five proven Strategies for Building Competitive Advantage . United Stated of America: The Forum Corporation.

Gaya MLA

Whiteley, Richard., Hessan, Diane. "Customer Centered Growth: Five proven Strategies for Building Competitive Advantage". United Stated of America: The Forum Corporation, 1996. Text.